As Pivotal Door Systems, we attach importance to the privacy and security of your personal data within the scope of the Personal Data Protection Law No. 6698 (“GDPR”). This clarification text has been prepared to inform our esteemed visitors, customers, and business partners about the processing of their personal data.

---

1. Data Controller

The company acting as the data controller within the scope of this text:

Title: Pivotal Kapı Sistemleri San ve Tic Ltd Şti
Address: Ferhatpaşa Mah. 6. Sk. No:11/13 Ataşehir, İstanbul
Phone: +90 216 660 0008
E-mail: info@pivotal.com.tr

---

2. Purposes of Processing Personal Data

Your collected personal data;

To meet your product and service requests,

To carry out order and sales processes,

To manage customer relations and technical support processes,

To carry out financial and accounting transactions,

To carry out campaign and information activities,

To fulfill legal obligations,

It is processed in accordance with Articles 5 and 6 of the GDPR for the purposes of.

---

3. Personal Data Processed

The personal data processed, which varies according to the relevant data subject group, is as follows:

Identity Information (Name, surname, T.R. identity number, etc.)

Contact Information (Phone, e-mail, address, etc.)

Financial Information (IBAN, invoice information, etc.)

Customer transaction data (Order history, requests and complaints information, etc.)

Visual and audio recordings (In-store security camera footage, etc.)

---

4. Transfer of Personal Data

Your personal data; only for the purposes stated above and within the framework of the relevant legislation:

Authorized public institutions and organizations,

Legally authorized private individuals,

It can be shared with our business partners, suppliers and service providers.

---

5. Data Collection Method and Legal Reason

Your personal data is collected verbally, in writing or electronically; It is collected through channels such as our website, social media accounts, e-mail, call center, contracts and forms, and is processed in line with the legal reasons stated in Articles 5 and 6 of the GDPR.

---

6. Your Rights Under the GDPR

Pursuant to Article 11 of the GDPR, you have the following rights as a data owner:

Learning whether your personal data is processed or not,

If processed, requesting information regarding this,

Learning the purpose of processing and whether it is used in accordance with its purpose,

Knowing the third parties to whom it is transferred domestically or abroad,

Requesting correction if it is incomplete or incorrectly processed,

Requesting its deletion or destruction if it has been processed contrary to the GDPR,

Requesting notification of the correction or deletion processes to third parties,

Objecting to the emergence of a result against you by analyzing the processed data exclusively through automated systems,

Claiming compensation in case you suffer damage.

---

7. Contact

You can submit your requests within the scope of the GDPR in writing or through other methods determined by the Personal Data Protection Board.